Orders, Changes & Cancellations
Orders, Changes & Cancellations information
How do I place an order?
Placing an order is easy. Just click on the product category you wish to browse, select an item, select your size, add it to your shopping bag, and checkout. Or, if you know the name or style number of the product you would like to order online, type
Do I need to set up an account to place an order?
No, you can shop at Gloria Vanderbilt as a Guest without creating an account. However, registering your details will allow you to. Track your order and review past purchases. Build a personal wish list. Shop without entering your address details
How do I make an account?
Please Register for a new account or log in to your existing account. You can also use your Facebook, Google+, Amazon, or PayPal account for Signing In.
How do I access my account?
If you already have an account with Gloria Vanderbilt Jeans, please Sign In by clicking the person icon in the top right corner of any page.
I've forgotten my password. How do I reset it?
If you have forgotten your password, click the Forgot Password link in the login window for instructions on resetting your password.
How Long Do I Wait Before I Receive My Order?
It can take 1-2 business days for processing before shipment.
How will I know you received my order & when will payment be deducted?
After you place your order, you will be sent an email confirming that it has been received. Your card will be debited at the time the order was placed. If any of the items you have ordered are not available, we will contact you by email and will only